At Miraf Designs, our aim is to ensure your satisfaction with every purchase. We understand that circumstances may arise where a return is necessary. Kindly review our refund policy for a transparent understanding of our process:

Eligibility for Refund

Defective or Damaged Items: Please inspect your order upon reception and contact us immediately if the item Info@mirafdesigns.com is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To initiate a refund request, kindly follow these steps:

1. Contact Us: Send an email to info@mirafdesigns.com
2. with the subject line “Refund Request.” Provide your order number and detailed information regarding the issue. If applicable, attach photographic evidence to support your claim.
3. Review and Confirmation: Our team will thoroughly assess your request and notify you of the eligibility for a refund based on our policy.
4. Refund Issuance: After approval, we’ll send you an email to let you know and start the refund procedure. The initial payment method used for the transaction will receive a credit for a refund.

Non-Refundable Items

• Custom Orders: Products specifically tailored or customized to your measurements or preferences are non-refundable, except in cases of defects or damages.
• Final Sale Items: Refunds are acceptable for some clearance or promotional products that are designated as final sales.

Refund Timeline

Refunds will be processed within 5-6 business days upon approval. Depending on your payment option and financial institution, there may be a difference in the time it takes for the return to appear in your account.

Contact Us

Please address your order details to Info@mirafdesigns.com to contact our customer service team with any questions or to start a refund request.